Online Reviews

Given the overwhelming demand in the auto shop industry for online customer reviews, AutoWatch has partnered with Customer Lobby to offer you an easy to use customer reviews solution.

We tested Customer Lobby and the results were clear: It was easy to get reviews and reviews can bring in new business. Online reviews have become essential for body shops; research show that body shops with reviews from independent sources get more new business. You can see Customer Lobby in action at www.YourCollisionCenter.com.

AutoWatch has joined with Customer Lobby to:

Grow your business with one of the most effective forms of marketing on the web - customer reviews.
Make it easy to get customer reviews - invitations are automatically sent from your AutoWatch account!
Spread information about your business across the web, in search results, and linked back to your website.
Give you unprecedented control over your online reputation.

Why Reviews Matter

Because 92% of your potential customers research you first online. - BIGresearch
81% used reviews to choose between 2-3 alternatives. - Avenue A, eMarketer
84% were influenced by reviews in their purchase decision. - Opinion Research Corp.
Reviews are the #1 factor when they consider your company. - comScore
20-87% more visitors who discover your company will become new customers. - Marketing Sherpa, Deloitte & Touche, e-Consultancy, BizReport, Bazaarvoice, Hanapin Marketing, WebVideo Vision, ClickZ
Customer loyalty increases 18% - Foresee Results
Customer satisfaction increases 21% - comScore

Start with a Free-Trial:

It's easy to do. As an AutoWatch client, you get to try it free. Your AutoWatch can automatically email invitations to your customers for reviews. Also, Customer Lobby gets you phone-based reviews from your favorite customers. You will have a button on your website that connects all visitors to your reviews. The reviews will also show up on search results across the web and Facebook, linking back to you. And, Customer Lobby is the only company that stops any fake or invalid reviews. Results will be tracked. After 30 days, if you liked it, you can have a month-to-month membership to continue getting reviews.

Membership costs:

One-time activation fee - $149 (Discounted $50 for being an AutoWatch client).
Monthly-to-month fee - $69. Contract free.

Having customer reviews is the single easiest way to create online trust in your company and expand your total web presence. As a service business, you have a simple solution to get, manage, and publish customer reviews. That solution is Customer Lobby. Start getting reviews today.

To get your free account, send an email to autowatch@customerlobby.com to begin,
or call 866-718-9549.

Read about online
review strategies

"I absolutely love that I was updated on the progress of my vehicle. Thank you soo much!"

April W

Feb 03, 2012

"I like that every step of the repair is made available for you to see every day."

Danita D

Feb 03, 2012

"I love being able to track the progress"

Mary P

Feb 03, 2012

"I love the daily emails and pictures to keep me updated on everything"

Kelly C

Feb 01, 2012

"Love the update pics"

Bobbi R

Feb 01, 2012

"I really appreciate seeing the photos. Thank you."

Lori O

Jan 31, 2012

"the AutoWatch is a great idea."

Robert F

Jan 28, 2012

"I appreciate you photos and updates"

Lester T

Jan 28, 2012

"picture updates are an excellent idea."

Mary H

Jan 27, 2012

"I really appreciated the online photos of the repair progress"

Kirk L

Jan 26, 2012

"Love that I can actually see the process on the internet."

Glenda B

Jan 26, 2012

"Really like this site,it is such a convenience to see all the repairs, and progress that is being made to your vehicle."

Della I

Jan 26, 2012

"This Internet site is a very good idea."

Brandon L

Jan 26, 2012

"This online information is great!"

Bell

Jan 25, 2012

"I appreciate receiving updates and photos."

Stephanie H

Jan 25, 2012

"Like the pictures on the progress of repairs"

Jane M

Jan 25, 2012

"I like the web updates! I like being able to check from my mobile phone without passwords."

Sara K

Jan 25, 2012

"Loved the day to day pictures. I knew exactly the progress of the repair."

Keith R

Jan 25, 2012

"I love the constant update that is provided by this site."

Todd S

Jan 25, 2012

"So far it has exceed my expectations your service has been flawless"

Anne D

Jan 25, 2012

"Nice to have pictures of the process."

Craig W

Jan 25, 2012

"We like the photo updates!"

Mark H

Jan 25, 2012

"I like the fact that I know exactly what stage my car repair is in. Everything is going very smoothly, and the whole process has be un-stressful."

Jeffrey N

Jan 25, 2012

"great to see pictures and how the repair process goes on."

Gerhard S

Jan 24, 2012

"Being able to visibly see the repairs are very convenient rather than calling for a status and wait for an answer."

Tammera J

Jan 24, 2012

"I love the auto watch program!"

Van T

Jan 24, 2012

"I am impressed with the online updates."

Roberto C

Jan 23, 2012

"impressed with updates!"

Gary H

Jan 21, 2012

"Auto Watch, this is an interesting new concept. I love the idea of being able to see your vehicle being repaired- of having pictures showing various..."

Alice C

Jan 20, 2012

"love the updates!!!"

Kenneth H

Jan 19, 2012

"This is a great feature to be able to actually see the repairs and stages of completion. Thanks for offering this. I'm looking forward to seeing this..."

Verginia A

Jan 19, 2012

"Love the pictures!"

Janette T

Jan 18, 2012

"I loved the day to day photo updates!! No other body shop has ever done that for me before."

Nick S

Jan 18, 2012

"I love that I am able to watch the repair process! The workers seem to be very efficient in their work. Thank You!"

Sara M

Jan 17, 2012

"Love the daily pictures"

Anne L

Jan 17, 2012

"The photos and daily updates have been great."

James C

Jan 16, 2012

"Appreciate the daily updates / pics."

Fred W

Jan 16, 2012

"Love the AutoWatch!"

Aisha M

Jan 13, 2012

"Work is being done efficiently and promptly."

Martha L

Jan 13, 2012

"This autowatch is a really cool thing."

Curtis A

Jan 11, 2012

"Great job on the pictures."

Mark N

Jan 11, 2012

"This website is cool. Great promotional feature!!"

Standish

Jan 11, 2012

"enjoy the vehicle check on line. Great Idea."

Herbert B

Jan 11, 2012

"Love the AutoWatch application--what a great idea."

Robert S

Jan 07, 2012

"love the daily photo updates!"

Dylon D

Jan 06, 2012

"This internet picture thing is awesome! It instills a lot of confidence in me that good progress is being made on my vehicle. Great feature!"

Dan P

Jan 04, 2012

"I love this new visual you offer for viewing my cars progress."

Debroah H

Jan 04, 2012

"internet updates are great............ perfect value added service"

Rodney L

Jan 04, 2012

"i liked veiwing the repair process on the website,i think it is good that i can view my truck going from damaged to repaired condition."

David G

Jan 04, 2012

"This is really neat...didn't realize you implemented a service like this."

Neal S

Jan 03, 2012

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