AutoWatch
AutoWatch™ is a unique customer service and marketing tool. With this system, your customers will be able to literally "see" the progress of their vehicle repair through the internet and your interactive web site.Each day, digital photos are uploaded and posted to your web site along with the latest vehicle repair status. Your customers will check on their vehicle at home, work and the wee hours of the night. Your shop is now open 24 hours a day!
Your customers will love this service! They will tell their friends and family about your shop. And since the repair status is available on-line, they don't need to call you as much. Your incoming phone calls will drop substantially.
Insurance professionals love this service too. Supplement approvals can be completed right through your web site. Eliminating this delay will improve your cycle time. Insurance companies will be impressed with your higher level of customer service and honesty in your business.
Looking for a way to stand out from the crowd? The AutoWatch™ system will provide you with a unique marketing opportunity. With AutoWatch™ installed, ask your prospective customers if the shop down the street will let them see their vehicle repair on-line. Why not? What are they hiding? You just closed another sale.
There's more to this system than just photos, too. It includes an Insurance program, an Internal Vehicle Tracking System, Marketing tools and more. Continue browsing our web site to learn more. If you have any questions, please give us a call at 877-977-6473.
BENEFITS
Here's where the rubber meets the road. Why should a shop install AutoWatch™? Here are some of the most important reasons why:
- You'll get more business. Your customers are going
to
love this system and they'll tell their friends and family
about
it. When they have an accident, your shop will be the first
one that comes to mind.
- You'll close more sales. AutoWatch™ is a unique
closing tool. Ask your prospective customers if the shop
down
the street will let them see photos of their vehicle in the
repair
process. Why not? Are they hiding something?
- Substantially reduce your incoming phone calls.
Since the latest vehicle repair status and photos are
available on
your web site, your customers have fewer reasons to call.
Studies show that as many as 70% of incoming phone calls to a
body
shop are basic vehicle status questions. Many of these will
be
eliminated.
- Improve efficiency with email communication. More
of
your customers will use email instead of the phone. That
means
that your service Advisors will be able to better organize
their
time instead of constantly being interrupted by the phone.
- Increase your customer's satisfaction and your CSI
scores.
Your customers will love the AutoWatch™ system. The system
also includes a "pop-up" survey system. In place of
the fourth photo, your customer will be prompted to take a
brief
survey. Why is this important? This survey takes place
while the vehicle is still in your shop. If there is a
problem, you can improve your customer's experience while
you still
have their vehicle. This will increase your CSI scores.
- Develop new Insurance company relationships.
Insurance companies will be impressed with your new level of
customer service. Many of our customers have reported new
DRP
relationships because of AutoWatch™.
- Reduce Cycle Time. Why should an Adjustor visit
your
shop and delay the repair for a supplement approval?
Instead,
have them review the vehicle with the photos on your web
site.
They don't need to visit your shop.
- Manage your vehicle repair progress. With our
Internal
Vehicle Management system, you'll be able to see the
progress of all your
vehicles at a glance. If a vehicle has remained in repair
process too long, you'll be alerted.
- Build a high-traffic web site. Most body shop web
sites are a business card-on-line, with very little
traffic.
With the AutoWatch™ system, your web site will have dynamic
information that your customers want. If you're part of a
dealership, there's a very good chance that your web site
will have
more traffic than the dealership's main site. A lot
more. Some of our customers are getting 2000 to 4000
visitors
per month. That's an average of 200 visitors per business
day.
- New marketing opportunities. With AutoWatch, you'll have a unique tool that can be used in your radio, television, billboard and direct marketing efforts. We'll help you develop new marketing materials too.

Linda B
Nov 26, 2018
Todd P
Oct 04, 2018
Maggie D
Sep 03, 2018
Debra H
Aug 20, 2018
Richard A
Aug 14, 2018
Ed S
Jun 26, 2018
Rom B
Sep 24, 2017
Dennis W
Sep 16, 2017
Barbara A
Sep 16, 2017
AutoWatch User
Sep 13, 2017
Carol C
Sep 10, 2017
Anthony P
Sep 10, 2017
Angela D
Sep 10, 2017
Debbie S
Sep 10, 2017
James S
Sep 09, 2017
Michele G
Sep 09, 2016
Byron H
Sep 08, 2016
Gloria H
Sep 08, 2016
Barbara L
Sep 07, 2016
Timothy B
Sep 06, 2016
Rebecca L
Sep 05, 2016
Blanca B
Sep 03, 2016
Samorn O
Sep 03, 2016
Shari H
Sep 03, 2016
Gabriel O
Sep 01, 2016
Melissa D
Sep 01, 2016
Chelsea V
Sep 01, 2016
Brandon C
Aug 27, 2016
Michael H
Aug 27, 2016
Heather S
Aug 26, 2016
Louetta F.
Aug 07, 2016
Russ C
Aug 20, 2015
Misty W
Aug 20, 2015
Bowen G
Aug 19, 2015
Daniel G
Aug 19, 2015
Robert W
Aug 14, 2015
John Z
Aug 14, 2015
Debra R
Aug 14, 2015
Vicki L
Aug 14, 2015
Susan T
Aug 08, 2015
Rodney W
Aug 08, 2015
Curtis S
Aug 07, 2015
Walter M
Aug 07, 2015
James M
Aug 07, 2015
Charles H
Jun 29, 2015
Judy R
Jun 26, 2015
Cindy W
Jun 25, 2015
Marcus H
Jun 25, 2015
Omar A
May 06, 2015
Wess
May 06, 2015