AutoWatch® is a unique customer service and marketing tool.

With this system, your customers will be able to literally "see" the progress of their vehicle repair through the Internet and your interactive web site. Each day, digital photos are uploaded and posted to your web site along with the latest vehicle repair status. Your customers will check on their vehicle at home, work and the wee hours of the night. Your shop is open 24 hours a day!

More About AutoWatch »

Mobile App

 
The AutoWatch Mobile App has just been released. Update repair status and send photos from your mobile device.

read more »

VeriFacts

 
A unique and in-depth approach to improving collision repair quality through coaching and mentoring.

read more »

 
"Its only the first day of repairs but I already love being able to check in and see the progress of my car. Not just in wording but actually being..."

Debra S

Mar 24, 2015

"Wonderful. I love the updates on the process."

Michael C

Mar 24, 2015

"Thus far I'm loving the service- communication!"

James W

Mar 23, 2015

"I like how I could view my vehicle being repaired online."

Aaron G

Mar 23, 2015

"It is great to see the pictures as the work progressing. We have been talking about Smitty's Autobody with our friends."

Lorraine S

Mar 20, 2015

"More than meeting them--exceeding them, even though I didn't really know what to expect!"

Ava W

Mar 20, 2015

"I like to see the process."

James M

Mar 20, 2015

"I love this site! This is so great!"

Pam M

Jan 16, 2015

"Being able to see the progress makes waiting for the repair a lot easier. I really appreciate that you do that. It is a great communication too."

Jason S

Jan 16, 2015

"The Best customer service I have witnessed ever."

Redric L

Jan 16, 2015

"I am very impressed with service and communication. Thank you!"

CL

Jan 16, 2015

"Posting pics for customers to see is an awesome feature on top of service and attitude of employees"

Wesley H

Jan 15, 2015

"I appreciate the updates, and its cool to see the photos during the repair process."

Roger K

Jan 15, 2015

"The Autowatch is a really nice service."

Dave E

Jan 14, 2015

"I really appreciate the photos. Thank you so kuch"

Patricia D

Jan 14, 2015

"I am extremely impressed with your follow up and pictures of the progress of my vehicle"

Norma D

Dec 23, 2014

"So thrilled with the communication with this repair!! Thank you for making this easy after such an upsetting event!!!"

Lisa M

Dec 23, 2014

"The updates & pictures are great information on the repair process."

Dave N

Dec 22, 2014

"The pictures are fun to look at while the job is being done!"

Renate D

Dec 13, 2014

"I like the update and the ability to see my car during repair."

Tom C

Dec 13, 2014

"We look forward to the daily photos showing progress."

Jack U

Dec 12, 2014

"I appreciate the pictures you send. It's nice to know what's going on. Very pleasant experience. Thank you"

Marjorie H

Dec 12, 2014

"Like the pictures in progress"

Ronald G

Dec 07, 2014

"I like the fact they like me knw the progress of my car. And pics was great idea."

Michelle C

Dec 07, 2014

"I really like getting the status updates, particularly the photos. It's hard to be without a car so it's nice to know that things are progressing...."

Tamara K

Dec 06, 2014

"I love this.It makes you feel apart of the process"

Debra B

Nov 20, 2014

"I love the daily updates on the progress of my car. I truly appreciate it. I also like the confident feeling of knowing my car is in good hands."

Donna C

Nov 20, 2014

"I very much appreciate receiving photos of the work and the various stages in the process."

Paul A

Nov 17, 2014

"Really cool to check on a daily basis and see progress."

William S

Nov 15, 2014

"Love the internet tracking. Great way to keep us in the loop as to what is happening."

Manuel A

Nov 14, 2014

"Internet feature is great, it's good to be able to see the process."

Keith C

Oct 31, 2014

"This website with the photos is awesome! Keep up the good work and thank you!"

Chris C

Oct 31, 2014

"Awesome service and correspondence keeping me up to date on my vehicle."

Lynn F

Oct 26, 2014

"I just love how everyday I get un updated status and pictures on were my car is."

Jessica T

Oct 23, 2014

"Great updates and follow up. Frequent pictures are a big help in understanding the progress of repairs. Texts were also helpful with communication."

Carl B

Oct 03, 2014

"Thank you so much for keeping me updated on the progress of the repairs with photos. Very much appreciated!!"

Lisa G

Sep 27, 2014

"Excellent communication from the body repair shop."

Laura C

Sep 27, 2014

"I like seeing the progress that is being done through the "auto watch" program. What a great idea!"

William W

Sep 24, 2014

"It is great to see the pictures as the job progresses."

Rick F

Sep 24, 2014

"Great tool for communicating status of repair."

Nancy L

Sep 24, 2014

"I have enjoyed watching what is being fixed on my car. I don't have to be wondering what is going on. This has been a wonderful experience. Thank you"

Jennifer S

Sep 22, 2014

"I love the website, you can see where your car is everyday. "

Paul T

Sep 21, 2014

"Thank you so much. It's great getting picture updates."

Linda V

Sep 20, 2014

"Love seeing my car and knowing what's happening."

Jillian G

Sep 19, 2014

"This is absolutely the best experience I have ever experienced with an auto repair! "

Oscar G

Sep 19, 2014

"The updates and photos you send are the best. I would definately refer you."

Jodi F

Sep 18, 2014

"Love the link to the photos."

Carol N

Sep 17, 2014

"Outstanding Service!!"

Wille W

Sep 15, 2014

"I'm truly amazed and impressed at the text messages, emails with photos. Ive never experienced such wonderful customer service."

Raymond C

Sep 12, 2014

"thank you for the updates"

Kimberly L

Sep 12, 2014