AutoWatch® is a unique customer service and marketing tool.

With this system, your customers will be able to literally "see" the progress of their vehicle repair through the Internet and your interactive web site. Each day, digital photos are uploaded and posted to your web site along with the latest vehicle repair status. Your customers will check on their vehicle at home, work and the wee hours of the night. Your shop is open 24 hours a day!

More About AutoWatch »

NACE 2010

 
 
Attending the NACE Expo? Please stop by and see us at Booth N1741

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VeriFacts

 
 
A unique and in-depth approach to improving collision repair quality through coaching and mentoring.

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"This is definitely a situation nobody wants to be in. However, looking at the pictures makes me feel that my baby was well taken care of and repairs..."

Cynthia C

Sep 02, 2010

"Your internet service is awesome!! Nice to be able to click on and check to see step by step process. THANK YOU!!!  "

Patricia R

Sep 02, 2010

"I like the photo updates, I have never seen something like this before.  "

TF

Sep 02, 2010

"I never experience autowatch before this was so neat!!!! good job!!!!  "

Latresa W

Sep 01, 2010

"Best customer service I have ever had.  "

Tom G

Sep 01, 2010

"Love the day-to-day photos."

AQ

Aug 30, 2010

"I like being able to see the pictures of the work in progress.  "

JG

Aug 27, 2010

"I am telling everyone I know about the ability to watch my car being repaired, and those people are also in disbelief. Thank you, thank you, thank..."

Greg P

Aug 25, 2010

"The repair process pictures online are great."

Janice P

Aug 20, 2010

"I would like to thank nationwide for starting nationwide auto watch I think it is great . I was able to watch the whole process on my computer ...."

Cleo H

Aug 20, 2010

"I love being able to see the pictures online of what they are doing to my car. It helps ease my stress of what is going on with my car!"

JT

Aug 20, 2010

"Amazing experience! Was kept informed at all times of everything going and extremely fast service! THANKS!!"

Stacey B

Aug 18, 2010

"I enjoy looking at the progress of my car. I am glad I took it to your shop. I don't think I would have got this anywhere else."

Nicholas M

Aug 17, 2010

"very impressed, it's nice looking over your shoulder."

Allen R

Aug 17, 2010

"This is amazing being able to track the status of my repair. It enables me to plan my days without my car. This is fantastic!"

Seth P

Aug 16, 2010

"An all around impressive operation. It is encouraging to be able to get a visual on the progress of the repairs."

Mike L

Aug 13, 2010

"I appreciate being able to check on the progress of my truck."

TD

Aug 13, 2010

"Looking at the pictures of the car helps put our mind at ease and stops us from calling you to see whats going on. Thank you for staying in touch."

Greg H

Aug 13, 2010

"Repairs were done in a timely manner and I really liked the auto watch website so you could see the repair process."

Albert T

Aug 13, 2010

"You ROCK!!!! I will recommend Esurance to all of my FRIENDS and FAMILY!!!!"

Abby H

Aug 13, 2010

"Showing the progress of the repairs is GREAT!"

Richard H

Aug 12, 2010

"Great to see the progress....."

JN

Aug 12, 2010

"Using this website had been interesting - and fun watching the process. Thanks for setting it up!"

Karen A

Aug 12, 2010

"I enjoy seeing the progress on my vehicle, I check it every day. Can't wait to see the final results! Thanks."

Shon C

Aug 10, 2010

"This is very helpful site thank you for the continued communication."

TM

Aug 09, 2010

"I found it very helpful to be able to see the progress of the repairs on a daily basis."

SC

Aug 09, 2010

"perfect...the repair was perfect, the time was perfect, the people were perfect, and nationwide was perfect...just perfect...  "

CA

Aug 08, 2010

"I like the photos and seeing my proccess.  "

Darlene H

Aug 07, 2010

"Service was great, I was kept informed the entire way. Great job, I would highly recommend to anyone.  "

AutoWatch User

Aug 07, 2010

"Very happy with the repair facility and the on-line status access.  "

LR

Aug 07, 2010

"Appreciate the email notifications..and the ability to have an idea of how the repairs are proceeding. Excellent job so far!  "

Patrick L

Aug 06, 2010

"I LIKE BEING ABLE TO SEE THE PICTURES OF THE PROGRESS OF THE REPAIRS.  "

AH

Aug 06, 2010

"Work finished in two days and looks great. Super process veiwing repairs.  "

George S

Aug 06, 2010

"Appreciate this site! Keeps me up to speed on the progress of the repairs without having to worry.  "

Jon V

Aug 06, 2010

"Just wanted to add that it is great to be able to see the progress. I have told many of my friends and family members about your technology and they..."

GT

Aug 05, 2010

"IABR really had great communication. This website also makes it really easy to see how my car was doing, without having to call or sound..."

Dennis P

Aug 05, 2010

"Very impressed with your internet service and email progress updates.  "

John H

Aug 04, 2010

"I love the update photos of my car and I think you did an wonderful job on my car.  I would recommend you to all my friends.  "

AC

Aug 03, 2010

"Helpful, courteous in these times of stress. The auto watch is great. Highly recommended.  "

Collen G

Jul 30, 2010

"The website is outstanding and the staff is very professional and courteous! I can't wait to see the car once you are done.  "

James R

Jul 30, 2010

"I loved being able to see the progress of the repairs using the auto watch tool online.  "

Barbara K

Jul 30, 2010

"Visually seeing my cars status is a very cool option.  "

Allen P

Jul 29, 2010

"I am extremely impressed with the communication between Shon and myself during this repair. (and I love the website)  "

SC

Jul 29, 2010

"I liked being able to follow the work on line and to know just what was going on.  "

Marjorie H

Jul 29, 2010

"Esurance has surpassed my expectations for the claims process. No other insurance company is as efficient or up to date with technology when it comes..."

AE

Jul 28, 2010

"It's awesome that you post pictures of the process. I feel like I'm not so "in the dark" this way. Thanks."

Nina B

Jul 28, 2010

"I really like the AutoWatch repair pics. They are great. Thanks for everything."

LB

Jul 28, 2010

"Very cool to watch"

Doretha L

Jul 28, 2010

"the "check vehicle" thing is extremely cool. nice job!!"

Mark O

Jul 28, 2010

"I love how i can check my car online!"

Tom

Jul 26, 2010