AutoWatch® is a unique customer service and marketing tool.

With this system, your customers will be able to literally "see" the progress of their vehicle repair through the Internet and your interactive web site. Each day, digital photos are uploaded and posted to your web site along with the latest vehicle repair status. Your customers will check on their vehicle at home, work and the wee hours of the night. Your shop is open 24 hours a day!

More About AutoWatch »

Mobile App

 
The AutoWatch Mobile App has just been released. Update repair status and send photos from your mobile device.

read more »

VeriFacts

 
A unique and in-depth approach to improving collision repair quality through coaching and mentoring.

read more »

 
"I was surprised to be able to see the repair process on line. what a great idea!"

Leonard B

May 17, 2013

"Love this feature! Really like being able to track the progress being made on my car."

Laura M

May 17, 2013

"I am loving the updates! I feel like Hoffman Fordland is doing a fantastic job this far!"

Joshua W

May 16, 2013

"I love that I get updates right to my phone on the progress of my repairs!"

Samantha C

May 15, 2013

"I have never been able to see the progress of a vehicle being repaired...thank you. I'm pleased with the steps you all provide to keep us the..."

Timothy H

May 04, 2013

"It was good for me to see my car, being work on over the internet.I did't have to burn gas, or call you on the phone."

Janet H

May 03, 2013

"Very efficient and easy to deal with. I liked the regular feedback and ability to see pictures of the process."

Jamie K

May 03, 2013

"Love the AutoWatch program!"

Savana J

May 02, 2013

"Very impressive website...I feel like im there watching....which is a GREAT way to keep customers out of the shop!..lol"

Steve B

May 02, 2013

"Love this idea of tracking repairs,work apears to be going very quickly and very well from the photo's. Thank you"

Mary A

Apr 27, 2013

"I really can appreciate the photos of each step in the repairs process It takes the stress out of the whole process and I am not worrying about my..."

Michele J

Apr 27, 2013

"I love that you can check the progress of the repair. Also saves tons of phones calls to you with customers asking how their car is coming along."

Amy P

Apr 09, 2013

"Good communication about repair status via the AutoWatch portal."

Marco A

Apr 09, 2013

"Good to know updates without calling"

Kimberly R

Apr 09, 2013

"I love the AutoWatch feature. This is a great tool!"

Nancy M

Apr 09, 2013

"Loved receiving notification of the repair process"

Christine A

Mar 08, 2013

"Love the daily picture updates."

Timothy B

Mar 07, 2013

"I loved the option of being able to check on my vehicle and see pictures of it going through the entire process or repair!"

Peter H

Mar 07, 2013

"I love tracking the cars progress online!"

Amy W

Feb 28, 2013

"This is about the best repair experience I have ever had. The shop is in another city about 100 miles away from where I live. The photos showing the..."

Michael N

Feb 28, 2013

"Appreciate the updates...!"

Susan P

Feb 28, 2013

"Love this feature. Instead of fielding phone calls you folks can work on cars !!!!"

Dan G

Feb 20, 2013

"Excellent customer service. Kept up to date through out the process. Would highly recommend."

John C

Feb 15, 2013

"Having the ability to know what is going on in the process of your car repair, as well as seeing pictures is a wonderful feature to have!"

Sarah T

Feb 15, 2013

"I love the picture updates, they are great. The process has been painless so far."

Michael H

Feb 14, 2013

"The BEST service I have ever received at any auto repair shop. Very professional."

John H

Feb 12, 2013

"It is really nice to see the repair in process with photos"

Nicole K

Feb 12, 2013

"I think the autowatch is great and the customer service as well."

Cecelia M

Feb 11, 2013

"this interface is awesome!"

Chris P

Feb 08, 2013

"I would recommend our repair shop to everyone who needs auto repair. We really enjoyed the picture feedback and being able to watch our car's..."

Christina G

Feb 07, 2013

"keeps customers informed."

Larry L

Feb 07, 2013

"I really like autowatch. I think it is a great program to watch your car being repaired. Great idea!"

Stephanie K

Feb 07, 2013

"Thanks for the great service."

Leonard M

Feb 01, 2013

"Thanks,great updated info really helps keep you in the progress of the vehicle !!"

Norman A

Feb 01, 2013

"impress with the web side. Like the way to keep me inform about the status. Excellent job"

Edwin V

Feb 01, 2013

"Amazing! And customer service is the best experience I have ever gotten."

Susan C

Jan 31, 2013

"I like thst I can watch from my home and see picture of what is going on with my car"

Terry B

Jan 31, 2013

"I had never experienced this level of service regarding the status of my vehicle. I appreciate this feature."

McFall F

Jan 28, 2013

"Love being able to track my car."

Elizabeth W

Jan 25, 2013

"I appreciate being able t o see the process through the photos."

Scot L

Jan 23, 2013

"I am very impressed, how they keep you updated on your car is amazing!!! Thanks a billion for making this experience good and easy!"

Karime M

Jan 23, 2013

"It was nice to be able to get status on the repair of my vehicle at any time I wanted."

De P

Jan 23, 2013

"Now this is customer service!"

Lynda B

Jan 03, 2013

"The website is a nice touch and I like seeing the photos."

David Y

Jan 03, 2013

"To be informed of the repairs and to see photos has set my mind at ease that you are doing a very good job. Thank you"

Tonia C

Jan 02, 2013

"I appreciate the daily update with the photo."

Karen H

Dec 13, 2012

"I think this service is great. We have most of our questioned answered without having to guess, stress, and calling and bothering the Auto Body Shop."

Nicole B

Dec 13, 2012

"The pictures coming in, while the process is being completed is awesome."

Jesse W

Dec 04, 2012

"I love the fact we can get pics!"

Jerika W

Dec 01, 2012

"I really like the update photos, very impressive"

Eric F

Dec 01, 2012