AutoWatch® is a unique customer service and marketing tool.

With this system, your customers will be able to literally "see" the progress of their vehicle repair through the Internet and your interactive web site. Each day, digital photos are uploaded and posted to your web site along with the latest vehicle repair status. Your customers will check on their vehicle at home, work and the wee hours of the night. Your shop is open 24 hours a day!

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Mobile App

The AutoWatch Mobile App has just been released. Update repair status and send photos from your mobile device.

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A unique and in-depth approach to improving collision repair quality through coaching and mentoring.

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"this a very good tool as it gives u a very clear indication on progress.excellent"

George N

Aug 11, 2014

"Nice to see what is being done"

Jared M

Aug 11, 2014

"I had a pleasant experience in watching the step by step repairs of my car."

Greta W

Aug 11, 2014

"My car looks great! I liked being able to see the photos of the repairs in progress."

Ann B

Aug 11, 2014

"So far, amazing! I never knew a collision center would keep me so involved. I feel like they are doing a wonderful job of keeping me informed."

Gabriel S

Aug 06, 2014

"This has been amazing so far I love the real time updates on repair and the photos. Everyone has been so nice and helpful!"

Brian P

Aug 06, 2014

"It has been awesome, very informative."

A Parker

Aug 06, 2014

"Great job. You made this process unbelievably painless. Thank you for everything."

Chris M

Aug 06, 2014

"kept well informed."

Nancy W

Jul 24, 2014

"Excellent Communication, always keeping me informed with no surprises. I am sure the repairs will also be a job "well done". thanks "

Michelle B

Jul 23, 2014

"I love love love the updates texted and emailed to me on the status of my car.  "

Donna M

Jul 23, 2014

"I like the fact that a person could keep track of the repair be done. It was great to see the progress as it was happening. AutoWatch is a great..."

Yvonne B

Jul 23, 2014

"We love the pictures to see what all Certified Collision Services is doing on our vehicle. Really appreciate the updates."

Bonnie W

Jul 23, 2014

"I'm amazed by the updates I received. I felt so much better about the whole situation. Nationwide is on MY side!"

Karen S

Jul 09, 2014

"I like picture updates. It let's me know progress is being made. Instead of wondering if it has even been started."

Teresa Y

Jul 09, 2014

"The daily pictures of the progression of the repair is so nice. I would definitely recommend this business to my friends or my family."

Arthur C

Jul 08, 2014

"I love getting pictorial updates"

Thomas B

Jul 07, 2014

"Very impressed by daily communication and timely updates during the repair process."


Jul 04, 2014

"The photos sent to my email is a great feature, we love it."

Brandon M

Jul 03, 2014

"Its nice being able to follow the progress of repairs to my car.  A+ customer service."

Tim D

Jul 02, 2014

"Quick, smooth, easy, and great communication. Cant ask for anything more."

Howard C

Jul 02, 2014

"Love the feature of watching your car being repaired!"

Michelle D

Jul 02, 2014

"Love the updates and photos!"

Elyse G

Jun 23, 2014

"We like watching the repairs as they are being done. Thank you"

Mark C

Jun 21, 2014

"I really appreciate receiving the updates and judging by the photographs. I think you guys are doing a wonderful job."


Jun 20, 2014

"This portal is a fantastic tool. It brings transparency to a historically confusing process. Nice job."

Mike S

Jun 20, 2014

"I love the pictures and updates. Makes me feel a sense of comfort that the work is being done in a timely manor. Thanks"

Ken F

Jun 19, 2014

"Very impressed with the update program..VIP service."

Lauerne F

Jun 19, 2014

"This has been a great experience. I love all the e-mail updates with the pictures."

Jona P

Feb 27, 2014

"I appreciate the photographic updates and the detailed list of steps to complete repairs."

Peter P

Feb 27, 2014

"Surprisingly simple. Completely stress free!"

Jeffrey B

Feb 27, 2014

"I really like the pictures you send out on the progress of the vehicle."

Dave C

Feb 26, 2014

"This is great service! I really appreciate the attention to detail."

Ann C

Feb 26, 2014

"I like being updated every day as you do. Thanks"

Michael K

Feb 26, 2014

"This is actually greater then what I was expecting."

Paul S

Jan 31, 2014

"Thank you for everything! I felt like I made daily "trips" to visit the progress of the repairs. What a great convenience for your..."

David E

Jan 30, 2014

"The constant updates were prompt and put my mind at ease, and all the staff I encountered were professional and courteous. I wont have to think twice..."

Robert F

Jan 30, 2014

"EXCELLENT status updates!"

Paul Y

Jan 30, 2014

"nice to be able to follow the process. Not being left in the dark."

Jacob S

Jan 27, 2014

"I really like the auto watch. Thanks!"

Peggy B

Jan 25, 2014

"Love the AutoWatch feature, with regular updates/photos on my car! YOU GUYS ARE AWESOME!"

Carol B

Jan 24, 2014

"The internet definitely allowed us, the customer to appreciate the repair process better. Thank you for a great job well done."

Alex O

Jan 18, 2014

"I like the chance to see the progress as it happens. This is wonderful! Everything seems to be on schedule."

Brenda B

Jan 17, 2014

"I have never experienced anything like this! A very very pleased customer."

Capricia A

Jan 17, 2014

"Loved watching the daily repair progress! Thank you!"


Jan 17, 2014

"I love the email updates!"

Tiffany M

Jan 10, 2014

"The internet service is great. Didn't expect it - we didn't have to bother you w/phone calls - you told us what was what & where the work was at...."

Dennis S

Jan 09, 2014

"I love the feature on AutoWatch with watching the car being repaired step by step and having a comfort of when it will be completed."

Stewart S

Jan 07, 2014

"Great service. Wonderful job on the repair, and the online communication was an unbelievable help. I was able to track the status at all times."

Judy E

Jan 07, 2014

"This photo communications is a terrific idea!"

Kenneth A

Jan 07, 2014