AutoWatch® is a unique customer service and marketing tool.

With this system, your customers will be able to literally "see" the progress of their vehicle repair through the Internet and your interactive web site. Each day, digital photos are uploaded and posted to your web site along with the latest vehicle repair status. Your customers will check on their vehicle at home, work and the wee hours of the night. Your shop is open 24 hours a day!

More About AutoWatch »

Mobile App

 
The AutoWatch Mobile App has just been released. Update repair status and send photos from your mobile device.

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VeriFacts

 
A unique and in-depth approach to improving collision repair quality through coaching and mentoring.

read more »

 
"Great updates and follow up. Frequent pictures are a big help in understanding the progress of repairs. Texts were also helpful with communication."

Carl B

Oct 03, 2014

"Thank you so much for keeping me updated on the progress of the repairs with photos. Very much appreciated!!"

Lisa G

Sep 27, 2014

"Excellent communication from the body repair shop."

Laura C

Sep 27, 2014

"I like seeing the progress that is being done through the "auto watch" program. What a great idea!"

William W

Sep 24, 2014

"It is great to see the pictures as the job progresses."

Rick F

Sep 24, 2014

"Great tool for communicating status of repair."

Nancy L

Sep 24, 2014

"I have enjoyed watching what is being fixed on my car. I don't have to be wondering what is going on. This has been a wonderful experience. Thank you"

Jennifer S

Sep 22, 2014

"I love the website, you can see where your car is everyday. "

Paul T

Sep 21, 2014

"Thank you so much. It's great getting picture updates."

Linda V

Sep 20, 2014

"Love seeing my car and knowing what's happening."

Jillian G

Sep 19, 2014

"This is absolutely the best experience I have ever experienced with an auto repair! "

Oscar G

Sep 19, 2014

"The updates and photos you send are the best. I would definately refer you."

Jodi F

Sep 18, 2014

"Love the link to the photos."

Carol N

Sep 17, 2014

"Outstanding Service!!"

Wille W

Sep 15, 2014

"I'm truly amazed and impressed at the text messages, emails with photos. Ive never experienced such wonderful customer service."

Raymond C

Sep 12, 2014

"thank you for the updates"

Kimberly L

Sep 12, 2014

"This is sooo cool!! I love the idea of tracking status every day without calling in."

Deb L

Sep 12, 2014

"I really like seeing my auto being repaired in the various stages."

Joyce S

Sep 12, 2014

"Thank you for the daily updates. This is a great tool for keeping the customer aware of daily progress. Keep up the good work."

John L

Sep 12, 2014

"I really like having the website available to me."

Maryann B

Sep 12, 2014

"The daily updates were great and viewing the photos was awesome."

John C

Sep 12, 2014

"I am kept well informed of everything. Very professional."

Michele D

Sep 11, 2014

"This is the best customer experience I think I've ever had! Thank you!"

Leeann F

Sep 11, 2014

"This website is amazing. I really like that you email the staus with photos."

Jewel R

Sep 10, 2014

"I love being accessible to the work being done.."

Janet P

Sep 09, 2014

"You are doing very well. I like seeing the pictures"

M A

Sep 05, 2014

"Outstanding customer service, I love the fact that you keep customers updated daily through pictures and phone calls. What a rare service..."

Felix A

Sep 05, 2014

"You guys are going above and beyond with this up to date pictures. ..that's an A+ in my book. Keep up the good work. "

Jennifer T

Sep 04, 2014

"Your Company is Awesome! I love the Daily updates with photos included! Thank you so much"

Robert L

Sep 02, 2014

"I was pleasantly surprised, to learn that I could track the progress of the repair of my vehicle."

William H

Aug 30, 2014

"excellent customer service and the updates are awesome!"

Joanne C

Aug 29, 2014

"Keeping me in touch with the vehicle repair process is really great. I love it. Well done"

D P

Aug 25, 2014

"Thank you for the updates!"

Keith P

Aug 25, 2014

"My repair experience has been great. I have been update on every aspect of the repair process."

Ivory K

Aug 23, 2014

"this a very good tool as it gives u a very clear indication on progress.excellent"

George N

Aug 11, 2014

"Nice to see what is being done"

Jared M

Aug 11, 2014

"I had a pleasant experience in watching the step by step repairs of my car."

Greta W

Aug 11, 2014

"My car looks great! I liked being able to see the photos of the repairs in progress."

Ann B

Aug 11, 2014

"So far, amazing! I never knew a collision center would keep me so involved. I feel like they are doing a wonderful job of keeping me informed."

Gabriel S

Aug 06, 2014

"This has been amazing so far I love the real time updates on repair and the photos. Everyone has been so nice and helpful!"

Brian P

Aug 06, 2014

"It has been awesome, very informative."

A Parker

Aug 06, 2014

"Great job. You made this process unbelievably painless. Thank you for everything."

Chris M

Aug 06, 2014

"kept well informed."

Nancy W

Jul 24, 2014

"Excellent Communication, always keeping me informed with no surprises. I am sure the repairs will also be a job "well done". thanks "

Michelle B

Jul 23, 2014

"I love love love the updates texted and emailed to me on the status of my car.  "

Donna M

Jul 23, 2014

"I like the fact that a person could keep track of the repair be done. It was great to see the progress as it was happening. AutoWatch is a great..."

Yvonne B

Jul 23, 2014

"We love the pictures to see what all Certified Collision Services is doing on our vehicle. Really appreciate the updates."

Bonnie W

Jul 23, 2014

"I'm amazed by the updates I received. I felt so much better about the whole situation. Nationwide is on MY side!"

Karen S

Jul 09, 2014

"I like picture updates. It let's me know progress is being made. Instead of wondering if it has even been started."

Teresa Y

Jul 09, 2014

"The daily pictures of the progression of the repair is so nice. I would definitely recommend this business to my friends or my family."

Arthur C

Jul 08, 2014