"Excellent Communication, always keeping me informed with no surprises. I am sure the repairs will also be a job "well done". thanks "
"I love love love the updates texted and emailed to me on the status of my car. "
"I like the fact that a person could keep track of the repair be done. It was great to see the progress as it was happening. AutoWatch is a great..."
"We love the pictures to see what all Certified Collision Services is doing on our vehicle. Really appreciate the updates."
"I'm amazed by the updates I received. I felt so much better about the whole situation. Nationwide is on MY side!"
"I like picture updates. It let's me know progress is being made. Instead of wondering if it has even been started."
"The daily pictures of the progression of the repair is so nice. I would definitely recommend this business to my friends or my family."
"I love getting pictorial updates"
"Very impressed by daily communication and timely updates during the repair process."
"The photos sent to my email is a great feature, we love it."
"Its nice being able to follow the progress of repairs to my car. A+ customer service."
"Quick, smooth, easy, and great communication. Cant ask for anything more."
"Love the feature of watching your car being repaired!"
"Love the updates and photos!"
"We like watching the repairs as they are being done. Thank you"
"I really appreciate receiving the updates and judging by the photographs. I think you guys are doing a wonderful job."
"This portal is a fantastic tool. It brings transparency to a historically confusing process. Nice job."
"I love the pictures and updates. Makes me feel a sense of comfort that the work is being done in a timely manor. Thanks"
"Very impressed with the update program..VIP service."
"This has been a great experience. I love all the e-mail updates with the pictures."
"I appreciate the photographic updates and the detailed list of steps to complete repairs."
"Surprisingly simple. Completely stress free!"
"I really like the pictures you send out on the progress of the vehicle."
"This is great service! I really appreciate the attention to detail."
"I like being updated every day as you do. Thanks"
"This is actually greater then what I was expecting."
"Thank you for everything! I felt like I made daily "trips" to visit the progress of the repairs. What a great convenience for your..."
"The constant updates were prompt and put my mind at ease, and all the staff I encountered were professional and courteous. I wont have to think twice..."
"EXCELLENT status updates!"
"nice to be able to follow the process. Not being left in the dark."
"I really like the auto watch. Thanks!"
"Love the AutoWatch feature, with regular updates/photos on my car! YOU GUYS ARE AWESOME!"
"The internet definitely allowed us, the customer to appreciate the repair process better. Thank you for a great job well done."
"I like the chance to see the progress as it happens. This is wonderful! Everything seems to be on schedule."
"I have never experienced anything like this! A very very pleased customer."
"Loved watching the daily repair progress! Thank you!"
"I love the email updates!"
"The internet service is great. Didn't expect it - we didn't have to bother you w/phone calls - you told us what was what & where the work was at...."
"I love the feature on AutoWatch with watching the car being repaired step by step and having a comfort of when it will be completed."
"Great service. Wonderful job on the repair, and the online communication was an unbelievable help. I was able to track the status at all times."
"This photo communications is a terrific idea!"
"Awesome! Keeps me super updated, I feel great about my car being there."
"The step by step auto watch is the best customer service I could ask for."
"The pictures you are providing me to show the progress of repairs are great!!! I really like to see them and I appreciate it. Thank you very much!!!"
"So far things have been going well. I have been kept informed via e mail and phone on the progress of my car."
"Visual monitoring of repair process-priceless"
"I like the ability to view my car repair step by step through photos and my email."
"The ability to view the progress of my car repair is awesome...great service."
"Really enjoy the convenience of looking online to see what the status of my vehicle is and the customer service is excellent"