"This has been a great experience. I love all the e-mail updates with the pictures."
"I appreciate the photographic updates and the detailed list of steps to complete repairs."
"Surprisingly simple. Completely stress free!"
"I really like the pictures you send out on the progress of the vehicle."
"This is great service! I really appreciate the attention to detail."
"I like being updated every day as you do. Thanks"
"This is actually greater then what I was expecting."
"Thank you for everything! I felt like I made daily "trips" to visit the progress of the repairs. What a great convenience for your..."
"The constant updates were prompt and put my mind at ease, and all the staff I encountered were professional and courteous. I wont have to think twice..."
"EXCELLENT status updates!"
"nice to be able to follow the process. Not being left in the dark."
"I really like the auto watch. Thanks!"
"Love the AutoWatch feature, with regular updates/photos on my car! YOU GUYS ARE AWESOME!"
"The internet definitely allowed us, the customer to appreciate the repair process better. Thank you for a great job well done."
"I like the chance to see the progress as it happens. This is wonderful! Everything seems to be on schedule."
"I have never experienced anything like this! A very very pleased customer."
"Loved watching the daily repair progress! Thank you!"
"I love the email updates!"
"The internet service is great. Didn't expect it - we didn't have to bother you w/phone calls - you told us what was what & where the work was at...."
"I love the feature on AutoWatch with watching the car being repaired step by step and having a comfort of when it will be completed."
"Great service. Wonderful job on the repair, and the online communication was an unbelievable help. I was able to track the status at all times."
"This photo communications is a terrific idea!"
"Awesome! Keeps me super updated, I feel great about my car being there."
"The step by step auto watch is the best customer service I could ask for."
"The pictures you are providing me to show the progress of repairs are great!!! I really like to see them and I appreciate it. Thank you very much!!!"
"So far things have been going well. I have been kept informed via e mail and phone on the progress of my car."
"Visual monitoring of repair process-priceless"
"I like the ability to view my car repair step by step through photos and my email."
"The ability to view the progress of my car repair is awesome...great service."
"Really enjoy the convenience of looking online to see what the status of my vehicle is and the customer service is excellent"
"Love this update - awesome idea!!"
"Really enjoyed the daily updates with pictures."
"The pictures that they sent during the repair process were very reassuring, we could see how the process was going."
"I'm very impressed with your organization's approach to helping the customer understand and be involved with this process. Thank you for this service!"
"I received the best service I've ever had anywhere."
"Keeping me updated very well the way things are going...."
"it was very nice to see the daily progress. I was very happy with everything they have done. I would recomend them to anyone!"
"I have recommended and told others about your fantastic service."
"I'm so impressed with your service! With keeping me up to date of the status is fantastic..."
"Love my email updates regarding my car's repair progress also. Just one more reason I love Nationwide!"
"It's been way above my expectations. Thank you"
"I am glad I am receiving the updates picture by picture!! This is a great idea and has helped calm my nerves to know everything is in order!! Thanks!!"
"The attitude, friendliness and cleanliness of the Abra location was beyond any expectation. The entire process was flawless and painless.Kudos!"
"It has taken a bit longer than we expected but the repair shop has kept us updated."
"The Ann Arbor location's staff was professional and competent - I am a satisfied customer."
Nov 26, 2013
"thanks for all your help. Marilyn"
Nov 26, 2013
Nov 26, 2013
"keeping us informed every step of the way."
"I like the fact that I can look at the pics for updates on the progress of my car"